A. No. We do not collect and store your credit card information. During the purchasing process, you will enter your credit card information directly into the form posted by the credit card payment gateway. Hence, all your credit card information will be collected and secured by the credit card payment gateway directly, in the most secured way.
A. All customers’ contact information, choice of products and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database. All the printouts for record purpose are securely kept.
A. Please call us or send us an email at info@bakerswholesale.in or whatsapp us on +917977123688 to cancel your order.
A. If you have received an item that is damaged/defective or wrong, just email us at the earliest at info@bakerswholesale.in or Whatsapp us on +917977123688 with your order detials . You must return the item unopened and in its original packaging, for a full refund. We will not entertain any complaint of any order after 3 (Three) days from the date of delivery of the order.
A. It can take upto 7 working days to reflect in your account (original source) after refund.
A. Absolutely Free Shipping for Mumbai on order over Rs 500 and other than Mumbai a nominal shipping fee levied according to weight & shipping zone of delivery. Cash on Delivery (COD) service is available right now extra Cost of 60 Rs . Visit shipping-and-delivery for more details.
A. For courier products, we deliver across India across all locations served by reputed courier companies. Currently, we do not deliver outside India.
A. The estimated shipping time (in business days i.e. excluding public holidays and Sundays) may vary from item to item. With every order, we will send you an email and sms containing the details of the order placed by you. The shipping time mentioned refers to delivery in those areas covered by reputed couriers through which we send our consignment. In case a reputed courier does not cover a particular remote location then we will send the consignment by speed/registered post through the Indian Postal Services, which may take 1-2 weeks depending upon the location.
A. We process the delivery only through reputed couriers. For Mumbai orders, our team will try to deliver the product same day if you order before 12 Noon.
A. Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address. In addition, you will receive an email and message confirming your order details. You will also be notified when we dispatch the item(s) from our warehouse with the respective tracking details.
A. Yes, you can send the Order to an Address different than the Registration Address. You will be given an option to send the Order to a New Address, on the Shipping Address Page after adding the Product to the Cart.
A. If a product is not listed on our website, it does not necessarily mean that we do not have it in stock. If you’re looking for a product that is not listed at https://wwwbakerswholesale.in, please e-mail us at info@bakerswholesale.in or whatsapp us on +917977123688 . We will try to put the product for sale online and send you an email notification as soon as possible.
A. At https://www.bakerswholesale.in, it is safe to use your credit card to make payment for your order. https://www.bakerswholesale.in uses the latest encryption technology to ensure that information is transmitted from your browser to our servers safely over the Internet on a Secure Socket Layer (SSL) link. All your personal information like user name, passwords, transaction history is encrypted so that they cannot be read as it travels over the Internet. Further, at https://www.bakerswholesale.in, we do not collect any credit card information. All credit card details are processed directly at the bank payment gateway and as such you can be rest assured.
A. At https://www.bakerswholesale.in, we are committed to protecting your personal information with us. For more details, please do read our Privacy Policy.
A. There are certain scenarios where it is difficult for us to support returns. Write to us at info@bakerswholesale.in in case you want to raise a dispute. bakerswholesale looks at each dispute on a case-by-case basis and tries to be fair to both parties. Buyers and Sellers are subject to final consent from bakerswholesale for settling the dispute.
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